Privacy Policy

At Mycon Digitals, we respect your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information when you visit our website, contact us, or use our services.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

When you contact us, request a quote, purchase our services, or otherwise communicate with us, we may collect information such as your name, email address, phone number, WhatsApp number, company or business name, website URL, location, social media information, project requirements, budget, and any other information you choose to provide.

When working with us, you may also provide business and project-related information, including website information, marketing data, brand assets, documents, analytics, account information, customer or audience information, and other materials required to complete your project.

If you make payments for our services, we may receive transaction-related information through payment methods such as PayPal, Stripe, Wise, bank transfers, or other agreed payment methods. Payment information may be processed directly by the relevant payment provider, and we do not intend to store complete payment card details on our own systems.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages visited, referring website, general location, and information about how you interact with our website.

We may use Google Analytics and Google Search Console to understand website traffic, performance, search visibility, and how visitors interact with our website. These tools may collect certain technical and usage information in accordance with Google's applicable policies.

Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage, analyze performance, and maintain security.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website features or functionality. Where required by applicable law, we will provide appropriate cookie notices or choices.

How We Use Your Information

We may use the information we collect to:

• Respond to your inquiries and requests
• Provide quotes, proposals, and our services
• Communicate with you about your projects
• Process payments and transactions
• Provide customer support
• Improve our website, services, and customer experience
• Understand website traffic and performance
• Improve our marketing and digital strategies
• Maintain website security
• Prevent fraud, misuse, or unauthorized activity
• Maintain business and financial records
• Comply with applicable laws and legal requirements
• Protect our rights, property, and business
• Send relevant business or promotional communications where permitted by law

We will only use your information for legitimate business purposes and in accordance with applicable privacy laws.

Client Information and Confidentiality

We understand that our clients may share confidential business and project information with us. We take reasonable steps to protect this information and limit access to authorized individuals who need it to perform their responsibilities.

Client information may include business strategies, website information, marketing data, account information, credentials, documents, brand materials, analytics, and other project-related information.

Where appropriate, additional confidentiality or non-disclosure agreements may apply.

We recommend that you do not send unnecessary sensitive personal information through contact forms, email, WhatsApp, or social media.

How We Share Your Information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers when necessary to operate our business, provide our services, process payments, maintain our website, perform analytics, provide hosting or security, or otherwise support our operations.

This may include payment providers such as PayPal, Stripe, Wise, banks, analytics providers, hosting providers, communication platforms, and other technology or business service providers we may use.

We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to prevent fraud, security issues, unauthorized activity, or protect our rights and the rights of others.

International Data Processing

We are based in the United States and work with clients and service providers in different countries. As a result, your information may be processed, stored, or accessed in the United States or other countries where we or our service providers operate.

Where applicable, we take reasonable steps to protect personal information during international transfers and comply with applicable legal requirements.

Data Security

We take reasonable administrative, technical, and organizational measures to protect the information entrusted to us from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security of your information.

Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business records, fulfill contractual or legal obligations, resolve disputes, prevent fraud, and protect our legitimate business interests.

When information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal and business requirements.

Your Privacy Rights

Depending on where you live and which privacy laws apply to you, you may have certain rights regarding your personal information. These may include the right to access, correct, restrict, object to, or request deletion of certain personal information, as well as the right to withdraw consent where applicable.

If you would like to exercise an applicable privacy right or have a question about how we handle your information, you can contact us at info@mycondigitals.com.

We will review and respond to requests in accordance with applicable law.

Marketing Communications

We may communicate with you through email, phone, WhatsApp, social media, or other communication methods when you contact us, request information, or use our services.

Where permitted by law, we may also send information about our services, updates, offers, or other relevant business communications. You can request to stop receiving promotional communications from us at any time.

You may still receive essential communications related to your projects, payments, transactions, or services you have requested.

Social Media and Third-Party Websites

We may communicate with you through third-party platforms such as social media, WhatsApp, or other online services. These platforms may independently collect and process your information according to their own privacy policies and terms.

Our website may also contain links to third-party websites or services. We are not responsible for the privacy practices, security, content, or policies of third-party websites, and we encourage you to review their privacy policies before providing information.

Minors

Our services are intended for businesses, entrepreneurs, professionals, and other customers who have the legal capacity to enter into agreements.

We do not knowingly collect personal information from children for the purpose of providing our services. Individuals under 18 should not enter into contracts or purchase services without appropriate parental, guardian, or legal authorization.

Testimonials and Portfolio

With appropriate client permission or authorization, we may showcase completed projects, client testimonials, business names, logos, website designs, screenshots, case studies, or other work in our portfolio, website, presentations, or marketing materials.

We will not intentionally publish confidential client information without appropriate authorization.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:

• Email: info@mycondigitals.com
• Website: https://mycondigitals.com/

We will make reasonable efforts to review and respond to privacy-related inquiries in accordance with applicable law.